ServiceNow Connectors by acSoft Inc

At acSoft, our commitment lies in transforming the way businesses leverage the potential of ServiceNow data. Our Enterprise-grade BI Connectors for ServiceNow — Power BI Connector for ServiceNow and Tableau Connector for ServiceNow — are designed to steamline your ServiceNow integration with your preferred BI tools, enabling you to make informed decisions, drive efficiency, and uncover new opportunities.

Connect ServiceNow to Microsoft Power BI. Export and start analyzing your ServiceNow tables data with Power BI in just 3 minutes.

Connect ServiceNow to Tableau. Export and start analyzing your ServiceNow tables data with Tableau in just 3 minutes.

KEY FEATURES

Key Features of ServiceNow Connectors

Effortless Data Export

Effortless Data Export

Our ServiceNow connectors facilitate quick and straightforward ServiceNow data import to your BI tool, whether it’s default or custom tables and fields within your ServiceNow instance.

Organized Data Structure

Organized Data Structure

With ServiceNow Connectors, you’ll experience consistent and well-organized data structures. Unify your ServiceNow data in BI environment, and trust your visualizations, dashboards, and reports to reflect a cohesive and comprehensive view of your ServiceNow data.

Enhanced Metadata Delivery

Enhanced Metadata Delivery

Our ServiceNow Connectors deliver metadata information to your chosen BI tools based on established standards. This metadata includes critical details about the data’s attributes, such as field names, data types (text, numerical, date/time), relationships between data elements, and other contextual information. By providing this metadata to your BI tools, acSoft’s Connectors enable intelligent chart and report generation.

Multi-Layer Data Security

Multi-Layer Data Security

Our ServiceNow Connectors employ role-based access controls to manage user permissions, allowing only authorized personnel to view, manage, or export data. The use of responsive roles ensures that sensitive data remains accessible only to users with the proper credentials. ServiceNow Connectors does not collect, store, or share any customer data. This multi-layered security approach safeguards data stored in instances, data source records, and the display of data sources on the Now platform/Service portal.

Benefits

Scheme

Benefits of ServiceNow Integration Using BI Connectors

Effortlessly access and integrate ServiceNow data without complex configurations or technical expertise, ensuring a smooth data transition for analysis.

Ensure that your visualizations are not only accurate but also actionable, allowing for deeper analysis and interpretation of your ServiceNow data.

Eliminate the overhead of creating and maintaining custom solutions, ensuring operational efficiency without the need for extensive technical development.

Automate data retrieval and ServiceNow integration processes through BI Connectors, reducing manual efforts and potential errors. This automation minimizes the need for extensive training and technical expertise, allowing teams to focus on utilizing insights rather than managing complex integration solutions.

Use Cases
Unlimited Data Sources for Tailored Reports
Case 1

Problem

Different teams within the company rely on ServiceNow data for tracking and monitoring various metrics relevant to their respective roles and objectives. However, exporting massive amounts of data for every report is time-consuming and inefficient.

Solution

acSoft’s ServiceNow Connector offer a solution by allowing users to create tailored data sources for each report or dashboard. This functionality enables teams to export precisely what they need by selecting specific tables and fields, eliminating the need to sift through large datasets unnecessarily. With the ability to create as many data sources as needed, users can tailor their data exports per report, ensuring efficiency and accuracy in reporting without overwhelming amounts of data.

Custom Reporting with Automated Data Relationships
Custom Reporting with Automated Data Relationships

Problem

Limited access to actual ServiceNow data, and time-consuming manual reporting for data analysts.

Solution

ServiceNow Connectors provide data analysts with actual ServiceNow data. They can access a comprehensive view of problems, their status, urgency, impact, priority, and the time taken to resolve them from a single platform. Data analysts can create ServiceNow reports within minutes using our ServiceNow Problem Management Dashboard template for Power BI. Ability to select only required data for export with automated data relationships and incremental data refresh allowing analysts to focus on data analysis rather than manual data gathering.

Use Case
Case 3

Problem

Limited access to actual ServiceNow data, and time-consuming manual reporting for data analysts.

Solution

ServiceNow Connectors provide data analysts with actual ServiceNow data. They can access a comprehensive view of problems, their status, urgency, impact, priority, and the time taken to resolve them from a single platform. Data analysts can create ServiceNow reports within minutes using our ServiceNow Problem Management Dashboard template for Power BI. Ability to select only required data for export with automated data relationships and incremental data refresh allowing analysts to focus on data analysis rather than manual data gathering.